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Archive for the ‘Reviews’ Category

Just to put some context to this blog post.

In the past 2 days, Wayne and I have been trying to deal with Enbridge gas distribution to have them turn on natural gas service at our rental property, so that our tenants can have their hot water back.

And Enbridge has just been jerking us around. Below is an email I wrote to the Enbridge Ombudsman today.

Now it’s a wait and see what and how they are going to respond.

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The past 2 days, I have truly seen what awful customer service Enbridge has.

Yesterday morning, Enbridge turned off the natural gas at my rental property, citing a leak, and did not turn it back on, because they could not access the property.

My husband called Enbridge, and made an appointment for a technician to visit the property between 6 pm to 10 pm. Guess what, no one showed up. And when he called Enbridge, the reason we get is: Emergency.

Today, I called Enbridge to set up another appointment, and was given the time frame of 10 am to 2 pm. And what do we know… no one showed up! And the response again, Emergency.

I have 6 tenants living in that property, of which one is a 13 month old baby. They are asking for their hot water, and relying on us to provide them basic necessities. And we have failed them because of Enbridge. But that’s not the only point.

The main point is, Enbridge wasted 8 hours of my time and my husband’s time, and all the response we get is: technician is responding to Emergency. I find it unbelievable that a company as big as Enbridge would have ALL their technicians responding to emergencies in 2 straight days.

And the biggest insult is… it is not okay for me to pay my bill late… I get nickeled and dimed when I am one day late in paying my bills… But it is okay for Enbridge to give me 4 freaking hour service window time frame, and not show up.

If I do not get a response to this complain, I will take this up to your CEO, and I will attempt to get this spread through social media, and even write to media.

This is getting beyond ridiculous. What Enbridge is doing now is holding their customers hostage. And this is UNACCEPTABLE.

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I was inspired by Laura, a lady that I got to know from SmartCanucks forum, to try making my own smoothies at home, specifically the Green Monster smoothie.

The Green Monster is a smoothie that contains a significant amount of spinach (2 cups worth), plus any other ingredients you might be inclined to try. I know it might sound gross to some people, but being a person who likes spinach to begin with, I had no qualms about giving it a try.

So, last weekend, I began my Green Monster journey by first going to WalMart to buy myself a handheld blender, and it only costs $7.77 plus tax!! 🙂

And I made my Green Monster!

Boy, oh, boy! Is it ever yummy!!!! I could not taste the spinach in my Green Monster at all! I found a substitute drink for St. Patrick’s Day! Yay!

The ingredients in my Green Monster are as follows:
– 1 banana
– 1 kiwi
– 1 cup of Natura Organic Soy Milk
– A dash of cranberry juice
– and of course, 2 cups of spinach!

And it takes me less than 5 mins to make this drink, and clean up my handheld blender. Joy for this lazy person here! 🙂

There is apparently a Green Monster movement too. Check out the website for more Green Monster receipes, or just have fun experimenting with the different types of fruits! Just remember the spinach! 😉

I never knew making my own smoothies can be this much fun! 😉

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It’s coming! The Amex SPG credit card will be launching sometime in March. This card will be replacing the MBNA SPG credit card, which will cease on February 28, 2010.

Even though MBNA SPG card is no longer in effect, I will be listing out the features of the card as a baseline to review the new Canadian Amex SPG card.

We do have to keep in mind that the MBNA SPG card is history, so there’s really no point in comparing it.

The features of the US version of the Amex SPG card will also be listed as an FYI purpose. I would love that we get what our US counterparts get, but I also recognize that US and Canada are 2 different countries, with different socio-economic demographics, hence the different business practices and pricing structure.

I believe the features of the Canadian Amex SPG are still not fully unveiled, so it is difficult to really comment on the card. What we see here is still preliminary, and is only a sneak preview.

But I will give my first impressions of the card after this table.

Needless to say, I was a little taken aback by the $120 per annum fee for this new card, when it was first announced. It is quite a hard pill to swallow especially since I have been spoilt by the no fee card provided by MBNA.

But once that bitter pill is swallowed, it’s time to really look at whether or not it is worth paying the $120 fee for the card. The following 3 features are what I am looking at:

1. The benefit of Gold Preferred status every year, as long as you spend more than $30k annually on the card.
– I loved, and have utilized the late check out times and the complimentary upgrade of rooms that come with the Gold Preferred status, when MBNA provided that benefit for a year. It was a perk that I enjoy, and I have been strategizing and thinking of ways on how to get back that Gold Preferred status! Well, this card will resolve that dilemma for me now.

2. The potential of limitless point earning capability of the card at 1 point per $1 spent.
– With a new baby in the oven, and an additional triplex (with more planned!), our household expenses have been, and will be on the uptick, so this limitless points earning potential is something that I know will benefit me and my family. Utilizing this card efficiently and effectively will mean that my family will still be able to travel comfortably and in style!

3. The free weekend night at a Category 4 hotel at properties worldwide when you spend more than $40k a year
– This is the one perk that I am questioning if I will pay for. I was hoping for just a $50 per annum fee when I first speculated about the new card, much like the US card, but now it has been revealed to be $70 more. The question now is: can I justify paying $70 more than what I first expected for this perk?

What I am going to do is that I would not view the weekend night at a Category 4 hotel as a free night. I will deem it as a paid benefit, and I intend to utilize it. So then, the question is: Is a Category 4 hotel worth $70?

A quick check at the SPG website reveals that some of the Category 4 hotels include: Le Meridien King Edward, Westin Michigan Avenue in Chicago, Sheraton Grande Laguna Phuket (fantastic hotel, btw!)

Click here to view the most current listing of all the Category 4 SPG hotels.

Well, I am sold! 🙂

Will I pay $70 to stay a night at these properties? Absolutely.

So, my verdict is, yes, I will pay for this card. And I am getting it.

Now, I am hoping that in the next few weeks before the card is officially launched, Amex will sweeten this card deal by adding a couple of additional one time only new launch bonuses, with the standard Amex features, and place this card in its own class.

You can get more information about this card and to sign up on their waitlist here.

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